We offer FREE delivery in Mainland UK and Northern Ireland on any orders over £500.00 on all but glazed or really delicate art work. If a picture has been glazed for example, we use a specialist carrier, a courier that specialises in delivering delicate items, unfortunately, though we pay a contribution, there is a charge for this service and delivery can take longer than usual, please contact us if you need more information on this service. On the vast majority of items on our website delivery is free in mainland UK. On goods totalling less than £500.00 there will be a cost for delivery, a delivery charge will be shown in the checkout process. A small charge is made for delivery to UK Islands. For deliveries outside the UK and Northern Ireland please contact us for a price.
We endeavor to post your item within 5 working days. Though due to stock levels and availability delivery can be longer, we will always inform you if delivery is to be longer than expected and at any time in the order process a refund is always an option is preferred.
We generally use glass courier specialist Fragilistics which may take 7 – 10 days, on smaller items with no glass we may use Royal Mail and charges may vary.
We take full responsibility for postage, if when the item arrives you are unhappy with it for any reason, let us know and we will collect the item at our own expense and either replace it if possible or refund you if you prefer.
We always take great care to package our deliveries with care.
If you are unhappy with your purchase for any reason please notify us within 7 days of receipt.